Below are some
of the services offered through the Human
Development Council. Click on the links
below to learn more.
Community
Information and Referral
What is an Information and Referral Centre?
Information and Referral (I&R) is a
nationally recognized system of delivering
accurate information on community services
designed to meet specific needs. This service
enables people to make informed decisions
regarding their particular needs, and select
the services most appropriate for their
circumstances.
The Human Development Council's Community
Information Centre works in collaboration
with not-for-profit groups, community agencies,
and government departments. With these partnerships,
we are able to extend the range of our services
to include even more individuals and to
provide current and up to date information
when making referrals.
The Community Information Centre
works with local social service agencies
by linking appropriate services to individuals
needing assistance, and, by using our resources
in combination with community groups to
heighten awareness of social issues.
Information and referral centers offer
assistance to anyone asking the question,
"I wonder if you can help me?"
Examples of questions received by information
and referral services include:
- A senior citizen wanting home care
support in order to live independently.
- A homeless person seeking a shelter
bed, or a place to get out of the cold
and to have a hot meal.
- A family facing eviction and doesn't
know where to turn for help.
- A union counselor who calls on behalf
of a colleague as part of an employee
assistance program.
- A parent asking where to get food for
her family.
- A young mother worried about how to
properly care for her newborn child.
- A laid-off worker wanting to find out
about employment insurance.
- A concerned neighbor trying to help
a friend in an abusive relationship.
The Community Information Centre
has information on community services throughout
the region. To access this information:
- Call INFO-line, 506-633-4636
(INFO)/1 877-322-4636 for free and confidential
answers to your questions.
- Search our Online
Community Services Database.
- Drop in the office on the Third Floor
of the Saint John City Market at 47 Charlotte
Street in Saint John, NB. The office is
open Monday to Friday, 8:30am to 4:30pm
with voice mail after hours.
How can my group / service be listed with
the Community Information Centre and be
included in the Human Services Directory,
and the Community Services Database? Please
view our Inclusion
/ Exclusion Policy, and contact our
office.
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Agency
Answering Service
Agency Answering Service assists
small, non-profit groups without staff or
an office, maintains contact and visibility
within the community. For an annual fee
INFO-line will act as an answering service
for your group. Your group's name is listed
in the Saint John telephone directory and
"Directory Assistance" with the
INFO-line telephone number. Your group provides
INFO-line staff with a list of contact people
to which callers may be referred, the group’s
meeting place and schedule, and any other
pertinent information. Contact us to learn
about the criteria and cost.
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Research and Evaluation
We have in-house capability for completing local research and evaluation projects. Contact us to discuss details and cost.
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